This Cookie Policy explains how TONFIAND LIMITED (“we”, “our”, or “the Company”) utilises cookies and similar tracking technologies on our website, www.bloomtierrack.com, to ensure a secure, functional, and efficient user experience.
1. Understanding Cookies
Cookies are small data files stored on your device when you visit our website. We categorise these as follows:
Strictly Necessary Cookies: Essential for website navigation, secure checkout, and fraud prevention. These cannot be disabled as the website and payment gateway (Stripe) cannot function without them.
Functional Cookies: Used to remember your preferences (e.g., language or region) and enhance your shopping experience.
Analytical & Security Cookies: Provide anonymised data on website performance and help our internal team identify potential security threats or technical errors.
2. Robust Consent Mechanism
We operate a strict Opt-In framework in compliance with UK GDPR and the Privacy and Electronic Communications Regulations (PECR).
Upon your first visit, a cookie consent banner will appear.
Non-essential cookies (Analytical/Functional) are only activated once you provide explicit consent by selecting “Accept”.
Declining non-essential cookies will not impede your ability to complete a purchase or access our core services.
3. Integration with Stripe & Fraud Prevention
To ensure maximum payment security, we utilise Stripe, Inc. as our primary payment processor.
Security Cookies: Stripe may place cookies on your device that are strictly necessary for processing transactions, verifying your identity, and performing real-time fraud monitoring.
Compliance: These cookies are managed directly by Stripe in accordance with their privacy standards and are critical for mitigating transaction risks and protecting both the consumer and the brand.
4. Data Governance & Privacy
All information processed via cookies is handled by TONFIAND LIMITED with strict adherence to the UK GDPR, EU GDPR, and applicable international data protection standards.
No Unauthorised Sharing: We do not sell or lease cookie-derived data to third-party marketing firms.
Minimisation: Data is only shared with service providers (like Stripe) where it is a mechanical necessity for order fulfilment and payment security.
5. Cookie Retention & User Control
Session Cookies: Automatically deleted once your browser session concludes.
Persistent Cookies: May remain on your device for a period not exceeding 12 months, unless manually cleared.
User Management: You maintain full control over your data. You may modify your cookie preferences or clear your browser cache at any time via your browser’s privacy settings.
6. Transparency & Support
For any enquiries regarding our data processing or cookie usage, please contact our internal compliance team:
Email: Telephone: +44 2072744517
Email: pottedplants@bloomtierrack.com
Service Level: We aim to provide a comprehensive response to all data-related enquiries within 24 business hours.